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Privacy Policy

How we handle your data.

Last updated: April 2026

1. Introduction

MERKAO ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website merkao.io and use our services.

2. Information We Collect

Information you provide directly:

  • Contact form submissions (name, email, subject, message)
  • Qualification applications (name, phone, email, company, role, investment range, interests)
  • KYC verification documents (identity confirmation, proof of funds)

Information collected automatically:

  • Device and browser information
  • IP address and approximate location
  • Pages visited and interaction data (via Google Analytics)
  • Cookies and similar tracking technologies

3. How We Use Your Information

  • To process and respond to your enquiries
  • To verify your identity and investment credentials
  • To provide access to confidential deal flow
  • To match investment opportunities with your criteria
  • To improve our platform and services
  • To comply with legal and regulatory obligations

4. Data Sharing

We do not sell your personal data. We may share information with: trusted service providers who assist our operations (hosting, email, analytics), legal and regulatory authorities when required by law, and transaction counterparties only with your explicit consent and under NDA protection.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including encryption in transit (TLS/SSL), access controls, and regular security reviews. All confidential deal information is shared under NDA protocols with tiered disclosure.

6. Your Rights

Under applicable data protection legislation (including GDPR), you have the right to: access your personal data, request correction or deletion, object to processing, request data portability, and withdraw consent at any time. To exercise these rights, contact us at info@merkao.io.

7. Cookies

We use essential cookies for site functionality and analytics cookies (Google Analytics) to understand how visitors interact with our platform. You can control cookie preferences through your browser settings.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Qualification application data is retained for the duration of your relationship with MERKAO. Contact form submissions are retained for 24 months.

9. Contact

For privacy-related enquiries, contact us at info@merkao.io or via our contact page.